Refund policy

Mrs. Jones & Co. wants you to be completely happy with your purchase. That said, purchases on orders over $200 from our inventory may be returned or exchanged within 7 days of the date of receipt. The item(s) must be returned in exactly the same unused, unaltered, unworn and salable condition in which it was received in the original packing material, jewelry box or pouch. Shipping charges not are refunded. In order to process a return, you must email info@mrsjonesandco.com to notify us and to request a return shipping authorization.

Special orders may not be canceled or returned. We reserve the right to not ship special occasion jewelry or to ask for a written confirmation indicating your commitment of a final sale during holiday periods.

Please send insured returns to:
Mrs. Jones & Co.
10001Georgetown Pike, #376
Great Falls, Virginia 22066

Please email any tracking information to us at info@mrsjonesandco.com . Please be sure to fully insure the package. We are not responsible for lost or damaged packages.